Release Notes

SmartFill

Introducing SmartFill within deals! For existing lending, borrower financials (non-individual borrowers only) and collateral, you can now upload documents and let CitoPlus extract the information from those documents to fill these sections. Build deals even faster with no need to re-key information you have to hand. 

This update includes: 

• A new SmartFill button located on tables where SmartFill is available or initiate via the Documents tab
• Data extraction from documents related to existing lending, borrower financials (all borrower types except for Individuals) and collateral
• The ability to review extracted data and match it to the document (extracted data is highlighted)

Application Health Check

We have created this handy guidance tool that tracks what's been completed so far in a deal. You can use the Application Health Check to see what's mandatory to complete and what's recommended for your deal based on the lender you have chosen. 

This update includes:

• New Application Health Check tab in deal
• Snapshot of deal ratios in Application Health Check tab
• Easily see what data is missing from the deal
• Navigate to section or modal to input missing/incorrect data via Application Health Check tab
• Application Health Check tab updates in real time as data is entered into the deal
• Build the deal to match your chosen lender's requirements more easily

Updated look for Commercial Property/Lease Doc tabs

If you are building a Commercial Property or Lease Doc deal, you will notice that we have given the related tabs an updated look and feel to match the rest of the platform. It is now easier to navigate and input information. 

Collateral you enter into the Deal Structure tab will automatically be added to the Commercial Property/Lease Doc tab. Just add tenant details and a settlement date and watch the property cashflow analysis auto-calculate. 

Fast Path: A new streamlined deal experience 

Fast Path is a new streamlined, automated experience that helps you get to application form faster. More control and more flexibility so you can easily embed CitoPlus into how you work today.

This update includes: 

• A cleaner, more intuitive interface that makes navigation simpler and ensures you always know what to do next. 
• Deal Actions Mega Menu: Access a complete view of all available deal actions in one place, with clear guidance on what can be completed at every stage of the deal. 
• Simplified tabs and tables: Cleaner layouts and reduced complexity help you move through deals more efficiently. 
• Customisable deal structures: Add extra deal sections and tables to tailor each deal to your workflow and client requirements 
• Faster loan creation: Create loans, collateral, and guarantees with less required data, reducing manual effort and speeding up lodgment. 

SmartFill: Faster Borrower Creation 

SmartFill is our new AI-powered feature that automatically extracts and populates borrower data from documents, reducing manual data entry and helping you create applications faster. 

SmartFill is now available for both Trust and Partnership borrowers, making complex borrower structures easier and quicker to set up within CitoPlus.  

When creating a borrower, simply upload the trust deed (for Trust borrowers) or partnership agreement (for Partnership borrowers) and CitoPlus will extract the information for you and prefill fields where available. 

This update includes:

• The ability to upload documents when creating a Trust or Partnership borrower 
• Data extraction from borrower documents 
• Data prefill for borrower creation 

Lender Form Prefill 

You can now complete lender forms within CitoPlus for the following lenders: 

• ANZ
• Macquarie
• Orde
• La Trobe
• Liberty

Data you enter into CitoPlus will be prefilled where necessary into the lender forms. This prevents duplication of tasks and saves you time. Where data is not prefilled, you can directly enter information into the form to make it lender-ready. 

This update includes:

• The ability to edit lender forms for five lenders 
• Data prefill from the CitoPlus deal into the lender forms 
• The ability to add additional information to a lender form 
• The ability to download the completed lender form in a pack with the rest of the deal for easy submission to the lender 

Lender Form eSign 

You can now send lender form eSignature requests to your clients from CitoPlus. This feature is available for lenders where lender forms are also available: 

• ANZ
• Macquarie
• Orde
• La Trobe
• Liberty

Keep everything in one secure place and minimise back and forth emails. 

This update includes: 

• The ability to request eSignatures within CitoPlus 
• The ability to select which signatories are required 
• The ability to view signed documents in CitoPlus 

Change to Platform Terms & Conditions 

On 1st June 2026, our new pricing structure will come into effect. There are also changes to some third-party data requests: ASIC reports and property titles. 

Starter Plan:

• No monthly fee
• Use for up to 5 deals
• Upgrade anytime for advanced data access including Commercial Credit, Ultimate Beneficial Owner (ASIC) reports or title deeds. 

Regular Use Plan:

• Low monthly pricing based on your team size  
  • < 3 users $30 per month per group  
  • 3 to 6 users $60 per month per group  
  • 6+ users negotiated per month cost 
• On-demand access to the following data sources in platform and charged unless our digital lender partner covers the costs when the application is e-submitted: 
  • Sole Traders / Trusts / Partnerships: $20 for each Commercial Credit Reports 
  • Private Companies: $45 for both Commercial Credit & UBO reports 
  • Property Title deeds: $20 per request 

You can view the full Platform T&Cs here.

Features

Prospa Digital Quote Experience

Prospa is partnering with us to deliver a streamlined, market-leading real-time digital quote and lead submission experience. At the Lead stage of a deal, you can fill in a bespoke form to request a quote from Prospa.

• Generate instant product recommendations and indicative quotes for Prospa products
• Prequalify small business clients in real time
• Submit Prospa leads directly through CitoPlus with minimal data
• New Prospa products available to select in New Loans

New digital lender: Pallas Capital

Pallas Capital is joining CitoPlus as a digital lender. Simply select Pallas Capital as your prospective lender while building your deal — post-submission, all updates flow through the platform.

• New digital lender in the Prospective Lender field
• End-to-end digital experience for Pallas Capital submissions
• New Pallas Capital products in New Loans
• New Prepaid Interest rate structure for Pallas Capital deals
• New financial templates for Pallas Capital deals

Prepaid Interest rate structure

We've added a new rate structure to the New Loans table — Prepaid Interest — available for non-digital deals and Pallas Capital deals. Prepaid Interest lets the borrower calculate and fund the interest in advance as part of the overall funding limit.

• Available for all Commercial Property Loans and Business Loans
• Input prepaid interest term and auto-calculate the prepaid interest amount
• Updated serviceability calculations

Data overview in the Financials table

The Financials table now displays Time Period, Total Revenue, Income Available for Servicing, Total Assets, and Total Liabilities — so you can scan a borrower's financials at a glance without opening the template.

Send digital submission emails to more people

You can now notify additional recipients of digital submissions, not just your chosen banker. Add email addresses to the new Additional Email field on the Loan Application page.

Platform notice

Change to Platform Terms & Conditions — From 7 May 2026, we'll be introducing limits on the number of Borrowers per deal:

• Starter Plan: 4 Borrowers included per deal
• Regular Use Plan: 8 Borrowers included per deal
• High Use Plan: 8 Borrowers included per deal

Private Companies, Trusts, Sole Traders, Partnerships, and Borrowers nominated as entities not yet created count toward the limit. Individuals that aren't Sole Traders are excluded. Limits are cumulative within a deal.

Features

Entities not yet legally created

You can now create deals before a borrower's entity has been legally created. Once the entity exists, edit the borrower to add the legal details.

• New toggle on the Create Borrower page for Private Companies, Trusts, Partnerships, and Sole Traders
• Add borrowers not yet legally created to a deal
• Add legal entity information after creation
• UBO and Commercial Credit Reports defer until entity details are present

Capitalised Interest

For Business Loans and Commercial Property Loans, you can now choose a Capitalised Interest loan structure and determine the loan limit at the start or end of term.

• Two new structures: Variable Capitalised Interest and Fixed Capitalised Interest
• Available for both New and Existing Loans
• Two calculation approaches: limit at start of term, or limit at end of term
• Updated serviceability calculations

Upcoming changes

Borrower limits from 7 May 2026 — Starter Plan: 4 / Regular Use: 8 / High Use: 8 borrowers per deal. See Release 26.4 for the full breakdown.

Features

A focused release on workflow polish — sharper deal navigation, tighter messaging with lenders, and faster access to the reports you use every day.

Stay tuned: the next release brings Capitalised Interest and entity-not-yet-created flows.